--- title: "Can the FPL On-Call Program Help You Save Money on Your Electric Bill?" description: "Howthe FPL On-Call Program works, how much Palm Coast and Flagler County residents may save, eligible appliances, bill credits, benefits, and common questions about Florida Power & Light's voluntary energy management program." url: "https://palmcoastlocal.com/knowledge-base/546-can-the-fpl-on-call-program-help-you-save-money-on-your-electric-bill-1781438176" date: "2026-06-14T14:43:44+00:00" language: "en-GB" --- # Can the FPL On-Call Program Help You Save Money on Your Electric Bill? Details Written by: bosko bear Parent Category: [ALICE](https://palmcoastlocal.com/alice-articles) Category: [Knowledge Base](https://palmcoastlocal.com/knowledge-base) Published: 14 June 2026 ![Promotional image featuring the FPL On-Call Program with a Palm Coast neighborhood backdrop, residential air conditioning equipment, and an FPL On-Call control device. The image highlights potential bill credits, energy savings, and grid support benefits available to Palm Coast and Flagler County homeowners.](https://palmcoastlocal.com/images/2026/fpl-on-call-program-earn-bill-credits.png) The FPL On-Call Program offers eligible Florida homeowners bill credits in exchange for allowing select appliances to be temporarily cycled during periods of high electricity demand, helping support grid reliability while reducing energy costs. The FPL On-Call Program is a voluntary Florida Power & Light energy management program that offers bill credits to eligible customers who allow select appliances, including air conditioning systems, electric water heaters, and pool pumps, to be temporarily cycled during periods of peak electricity demand. For homeowners throughout Palm Coast and Flagler County, the program may provide annual savings while helping support Florida's electrical grid. This guide explains how the program works, who qualifies, potential savings, and what local residents should know before enrolling. # FPL On-Call Program: What Palm Coast and Flagler County Residents Need to Know ## Can the FPL On-Call Program Help You Save Money on Your Electric Bill? What is the [FPL On-Call Program](https://www.fpl.com/save/programs/on-call-program.html?cid=DG25FPL0004&%C2%A0s_kwcid=AL!18228!3!&gad_source=0&gad_campaignid=23902373660&gclid=Cj0KCQjw_7PRBhDcARIsAMjV7jlftsgiktF46_8J9gK8mqTZxt1NbC1MrGN-jBAUawkEET4BXgCLpxQaAqj2EALw_wcB), how much can Palm Coast residents save, and is it worth participating? The FPL On-Call Program is a voluntary Florida Power & Light energy management program that offers bill credits to eligible customers who allow select appliances, including air conditioning systems, electric water heaters, and pool pumps, to be temporarily cycled during periods of peak electricity demand. For homeowners throughout Palm Coast and Flagler County, the program may provide annual savings while helping support Florida's electrical grid. This guide explains how the program works, who qualifies, potential savings, and what local residents should know before enrolling. ### What Is the FPL On-Call Program? The FPL On-Call Program is a voluntary program offered by Florida Power & Light that helps reduce electricity demand during periods of peak usage. In exchange for participating, eligible customers receive credits on their monthly electric bill. When [enrolled](https://www.fpl.com/my-account/newinstalls.html), FPL installs a small control device on approved equipment that allows the utility company to temporarily cycle power to certain appliances during times of exceptionally high demand. These events typically occur during hot Florida afternoons when electricity usage reaches its highest levels. ### What Appliances Can Participate? Depending on eligibility, FPL may install On-Call equipment on: - Central air conditioning systems - Central heating systems - Electric water heaters - Pool pumps Participation options may vary based on the equipment installed at your home. ### How Much Can Palm Coast Residents Save? One of the primary benefits of the program is the monthly bill credit provided to participating customers. The amount of savings depends on the equipment enrolled and the participation level selected. Homes with multiple eligible appliances may qualify for larger annual savings. Even during periods when the program is not activated, customers continue receiving the applicable credits simply for remaining enrolled. ### How Does the Program Work? During periods of unusually high electricity demand, FPL may briefly cycle participating equipment on and off to help reduce strain on the electrical grid. For example: - Air conditioning systems may be temporarily cycled. - Pool pumps may be shut off for short periods. - Electric water heaters may be interrupted temporarily. The interruptions are designed to be limited in duration while helping maintain grid reliability across Florida. ### Will I Notice a Difference? Many participants report little to no noticeable difference during activation periods. However, experiences can vary based on: - Outdoor temperatures - Home insulation - Thermostat settings - Home size and layout - Personal comfort preferences Some homeowners may notice slight temperature changes during extended activation periods, particularly during extreme summer heat. ### Why Does FPL Offer This Program? Florida's energy demand can increase dramatically during the hottest months of the year when air conditioning usage is at its highest. Programs like On-Call help reduce peak demand without requiring additional power generation solely for occasional periods of high usage. By participating, homeowners help support grid reliability while receiving financial incentives for doing so. ### Is the FPL On-Call Program Worth It? For many Palm Coast and Flagler County homeowners, the program offers a simple way to earn bill credits without purchasing new equipment or changing daily habits. The program may be a good fit if you: - Want to reduce your electric bill - Have eligible equipment - Are comfortable with occasional cycling of appliances - Want to support energy conservation efforts The program may not be ideal if: - You prefer complete control of household equipment at all times - You are highly sensitive to indoor temperature changes - Someone in the household requires strict climate control for medical reasons ### Frequently Asked Questions #### Does the FPL On-Call Program cost anything? No. Installation and participation are provided at no cost to eligible customers. #### Can I leave the program later? Yes. Customers may discontinue participation if they decide the program is no longer right for their household. #### Does FPL control my appliances all the time? No. The program is activated only during periods of high electricity demand or when grid support is needed. #### What equipment qualifies for the program? Eligible equipment may include central air conditioning systems, electric water heaters, central heating systems, and pool pumps. As Palm Coast and Flagler County continue to grow, programs that help manage energy demand are becoming increasingly important. The FPL On-Call Program provides homeowners with an opportunity to earn bill credits while helping maintain electrical reliability throughout Florida. {ampz: share-now} Before enrolling, homeowners should review current program details, available credits, and equipment eligibility to determine whether participation aligns with their household's comfort preferences and energy-saving goals. 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