Welcome to Palm Coast and Flagler County, Florida. Whether you're renting or you've just closed on a home, this guide walks you through the essentials new residents need to set up — and gives you the official phone numbers to call for each one.
The basics: water and sewer service comes from the City of Palm Coast Utility Department (386-986-2360), and most homes here use a PEP system rather than a septic tank. Electricity is through Florida Power & Light (FPL). Trash, recycling, and yard waste are collected by FCC Environmental, billed on your city utility statement.
For homeowners, the most important step is the homestead exemption — file with the Flagler County Property Appraiser (386-313-4150) by the March 1 deadline to lower your property taxes. You'll also want to handle your driver's license, vehicle registration, and voter registration. Here's how to do all of it.
💧 Water & Sewer Service
Set this up first — you'll want water running before move-in day.
If your home is inside the Palm Coast city limits, water and wastewater service comes from the City of Palm Coast Utility Department. You can start a new account online through the city's utility billing portal, or in person at the Customer Service desk at City Hall on Lake Avenue. To open an account you'll need a government-issued photo ID and proof of residency such as your closing disclosure or lease, and a security deposit is applied to every new account.
⚠️ Palm Coast is different — the PEP system
Most Palm Coast homes don't use a septic tank or standard gravity sewer. Instead they have a PEP tank (Pretreatment Effluent Pumping) — an underground tank in your yard with a pump and an electrical control panel that's part of the city's system. If you see an unfamiliar panel on the side of your house, that's it. If the alarm ever sounds, call the city utility line right away.
💡 Outside city limits? Homes beyond Palm Coast may be served by the Florida Governmental Utility Authority (FGUA) or another provider. Check with your real estate agent or the county before you schedule service.
⚡ Electricity
One provider for the whole area — quick to set up.
Electric service in Palm Coast and Flagler County is provided by Florida Power & Light (FPL). You can start new service or transfer existing service online through the FPL website or by phone. Have your move-in date, service address, and ID ready. Deposits are credit-based, and activation usually takes anywhere from same-day to a few business days, so set it up before you move in.
🗑️ Trash, Recycling & Yard Waste
Collection is handled by FCC Environmental and billed with your city utilities.
Inside Palm Coast city limits, garbage, recycling, yard waste, and bulk pickup are collected by FCC Environmental, billed at about $32.32 per month on your city utility statement. You'll have two collection days each week:
- Service day 1 — normal household garbage.
- Service day 2 — normal garbage plus bulk items under 3 cubic yards (furniture, large items).
- Recycling — single-stream, collected weekly. Rinse cans and bottles so they aren't rejected as contaminated.
- Yard waste — picked up every Wednesday citywide. Over 2 cubic yards may require paying the hauler directly.
You buy your own trash cans (10–35 gallons, under 60 lbs when full), and you may set out up to four. For white goods like refrigerators, washers, and water heaters, place them at the curb and call customer service to schedule pickup (allow 3–5 days). Construction and demolition debris is not collected — you dispose of that yourself.
💡 Not sure of your pickup days? Call the city or check your address on Palm Coast Connect — service days vary by neighborhood, and pickups happen anytime between 6am and 6pm on your scheduled day.
🏡 Homestead Exemption
The single most important thing a new homeowner should do — it lowers your property taxes.
If you own your home and it's your permanent residence, Florida's homestead exemption can reduce your taxable value by up to $50,000 and caps how fast your assessed value can rise (the "Save Our Homes" 3% annual cap). You file with the Flagler County Property Appraiser.
📅 The deadline that matters
You must own and occupy the home as of January 1, and file by March 1 of that tax year. Miss it and you wait a full year. First-time applicants must apply in person at the Property Appraiser's office — 1769 East Moody Boulevard, Building 2, Suite 201, Bunnell.
Bring, all showing your homestead address: your Florida driver's license or ID, Florida vehicle registration (if you own a vehicle), Flagler County voter registration (if you vote), and Social Security numbers for all applicants and spouse. You only file once — it renews automatically. But note: the exemption does not follow you if you move; buy a new home in Flagler County and you must re-apply in person.
💡 Timing tip for buyers: if you close and move in before December 31, you can file for the exemption for the very next tax year. Update your license, registration, and voter card to your new address first.
🚗 Driver's License & Vehicle Registration
New Florida residents have 30 days to get a Florida license and register their vehicles.
In Flagler County, driver's licenses and vehicle registration are handled by the Flagler County Tax Collector. New Florida residents are required to obtain a Florida driver's license within 30 days of establishing residency, and to register their vehicles within 10 days of starting work, enrolling children in school, or otherwise becoming a resident. You'll generally need proof of identity, proof of Social Security number, and two proofs of Florida residential address.
📍 Where to go
Flagler County Tax Collector — 1769 East Moody Boulevard, Building 2, Suite 102, Bunnell, FL 32110. Open Monday–Friday, 8:30 AM to 4:30 PM. Road tests are walk-in only, 8:30 AM–3:00 PM, Flagler County residents only. Appointments are recommended for most services — book online before you go.
🗳️ Voter Registration
Register or update your address with the Flagler County Supervisor of Elections.
To vote in Flagler County, register with the Flagler County Supervisor of Elections. You can register online through the state's voter registration portal, or in person at the Elections Office. If you're already a Florida voter who moved here, you still need to update your address. Registering also helps establish residency for your homestead exemption. [VERIFY: confirm the current Supervisor of Elections office address, phone, and any pre-qualifying dates before publishing.]
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