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**Palm Coast Local**

User Data Deletion Policy

[*palmcoastlocal.com*](http://palmcoastlocal.com) *| Effective Date: April 2025 | Palm Coast, Florida*

| 📧 **To request deletion of your data, email us at:**  [**386palmcoastlocal@gmail.com**](mailto:386palmcoastlocal@gmail.com)  We will confirm receipt within 2 business days and complete your request within 30 days. |
|---|

# 1. Overview

Palm Coast Local is committed to honoring your right to have your personal data removed from our platform. This policy explains how users who registered via Facebook, Google, Apple, or email can request that their account and associated personal data be permanently deleted.

This process applies to personal data held by Palm Coast Local only. Data held by Facebook, Google, or Apple on their own platforms is governed by their respective privacy policies and must be managed directly with those providers.

# 2. What Data We Will Delete

Upon a verified deletion request, we will permanently remove:

- Your user account and login credentials
- Your name and email address
- Any social login link (Facebook, Google, or Apple connection) stored in our system
- Your account preferences and saved settings
- Any private messages or submissions associated with your account

The following data may be retained or handled differently:

- Business listing information you submitted may be retained in anonymized or publicly-attributed form if it represents a real local business — you will be notified if this applies to your request.
- Anonymized, aggregated usage analytics that cannot be linked back to you personally.
- Records required for legal compliance or fraud prevention (retained only as long as legally necessary).

# 3. How to Request Deletion

Send an email to <386palmcoastlocal@gmail.com> with the subject line: Data Deletion Request

Please include the following in your email:

- The full name associated with your account
- The email address used to register (or the email associated with your Google/Facebook/Apple login)
- The login method you used: Email, Google, Facebook, or Apple
- A brief statement confirming you are requesting permanent deletion of your account and data

| **Sample Email Template**  Subject: Data Deletion Request  To: <386palmcoastlocal@gmail.com>  Hello,  I am requesting the permanent deletion of my Palm Coast Local account and all associated personal data.  Name: \[Your Full Name\]  Email on account: \[Your Email Address\]  Login method: \[Email / Google / Facebook / Apple\]  Please confirm receipt and let me know when the deletion is complete.  Thank you. |
|---|

# 4. What Happens After You Submit

Once we receive your request, here is what to expect:

1. **Step 1 — Confirmation (within 2 business days) —** We will reply to your email confirming we have received your request and verifying your identity using the information provided.
2. **Step 2 — Verification —** We will match your name, email, and login method against our records to locate your account. If we cannot verify your identity, we may ask for additional clarifying information.
3. **Step 3 — Deletion (within 30 days) —** We will permanently delete your account and all associated personal data from our active systems. You will receive a final confirmation email when this is complete.
4. **Step 4 — Backup Purge —** Any backups containing your personal data will be purged within 90 days of the deletion date as part of our regular backup rotation cycle.

# 5. Notes by Login Method

The data deletion request process is the same regardless of how you registered. The table below clarifies what each method involves:

| **Login Method** | **What We Store** | **What We Delete** | **Additional Note** |
|---|---|---|---|
| **Email** | Name, email, encrypted password | Account, credentials, all personal data | Straightforward account closure. |
| **Google** | Name, email, Google account ID | Account link and all stored personal data | We do not store your Google password. Deletion removes our link only — your Google account is unaffected. |
| **Facebook** | Name, email, Facebook user ID | Account link and all stored personal data | We do not store your Facebook password. This also satisfies Facebook's Data Deletion Callback requirement. |
| **Apple** | Name (if shared), email or relay address, Apple user ID | Account link and all stored personal data | Apple may provide a private relay email. We will delete whichever email address is on file for your account. |

# 6. Facebook Data Deletion Callback

Facebook requires that apps offering Facebook Login provide a Data Deletion Request URL. Palm Coast Local complies with this requirement.

If you used Facebook Login and wish to remove all Palm Coast Local data associated with your Facebook account, you may either:

- Email us at <386palmcoastlocal@gmail.com> (as described in Section 3), or
- Go to your Facebook account → Settings → Apps and Websites → find Palm Coast Local → Remove. This will trigger our deletion process automatically.

In either case, we will delete your data within 30 days and send you a confirmation.

# 7. Your Google, Facebook & Apple Accounts

Deleting your Palm Coast Local account does not delete your Google, Facebook, or Apple account. Those accounts exist independently and are controlled by their respective providers. If you also wish to revoke Palm Coast Local’s access from those platforms, you can do so in their account settings:

- Google: [myaccount.google.com](http://myaccount.google.com) → Security → Third-party apps with account access
- Facebook: [facebook.com](http://facebook.com) → Settings → Apps and Websites
- Apple: [appleid.apple.com](http://appleid.apple.com) → Sign in with Apple

# 8. Contact

All data deletion requests must be submitted by email. We do not accept deletion requests by phone or social media message.

**Data Deletion Requests:**

[**386palmcoastlocal@gmail.com**](mailto:386palmcoastlocal@gmail.com)

Palm Coast Local | [palmcoastlocal.com](http://palmcoastlocal.com) | Palm Coast, Florida 32135

*This policy was last reviewed April 2025. Palm Coast Local is a locally owned and operated community platform serving Palm Coast and Flagler County, Florida.*

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